Shipping Policy 🚚

Shipping Policy

Last Updated: August 17, 2026

At Wishlet, we work to make your shopping experience simple and convenient. This Shipping Policy explains how we process and deliver orders placed through our website.

1. Order Processing

Orders are generally processed within 1–3 business days after successful order confirmation.

Orders placed on weekends or public holidays may be processed on the next business day.

Once your order has been dispatched, you will receive shipping or tracking information where available.

2. Delivery Time

Estimated delivery time is generally:

📦 5–10 business days

Delivery times may vary depending on your location, courier availability, weather, holidays, and other logistical circumstances.

The estimated delivery period is not a guaranteed delivery date.

3. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

From time to time, Wishlet may offer free shipping promotions or other shipping offers. Such offers may be subject to specific terms and conditions.

4. Order Tracking

Where tracking is available, you may receive a tracking number or tracking link after your order has been dispatched.

Tracking information may take some time to become active after the shipment is handed over to the courier.

5. Delivery Address

Please make sure that your shipping address, phone number, and other delivery details are accurate before placing your order.

Wishlet is not responsible for delivery issues caused by:

  • Incorrect or incomplete address
  • Incorrect phone number
  • Customer being unavailable to receive the order
  • Failure to respond to courier delivery attempts

If an order is returned because of incorrect information or repeated failed delivery attempts, additional shipping charges may apply for re-shipment where applicable.

6. Delayed or Lost Shipments

While we work with delivery partners to ensure timely delivery, delays can sometimes occur due to circumstances beyond our control, including:

  • Weather conditions
  • Natural disasters
  • Public holidays
  • Courier delays
  • Transportation disruptions
  • High order volumes
  • Address-related issues
  • Other unforeseen circumstances

If your order appears significantly delayed, please contact our support team with your Order ID so we can assist you.

7. Damaged Packages

If your package arrives visibly damaged, please contact us as soon as possible and provide your Order ID along with clear photos or videos of the package and product.

We will review the issue and provide an appropriate resolution according to our Return & Refund Policy.

8. Delivery Attempts

Our courier partner may make multiple delivery attempts before returning an undelivered package to the sender.

Please ensure that someone is available to receive the order and that your contact details remain reachable during the delivery period.

10. Contact Us

For questions regarding shipping or your order, contact:

Wishlet
Email: wishletshop@gmail.com 

Please include your Order ID when contacting us about an existing shipment.

Wishlet — Discover More. Wish More.